Shipping & Returns

SHIPPING INFORMATION & RATES:

All products can be ordered by unit.

Orders are always shipped via Post NL.

All orders will be shipped within 2 business days unless customer inform us otherwise of a different preference at a later time.

Customers will be notified within 24 hours if ordered items required longer time to be shipped.

Shipping & Handling costs in the Netherlands is:

  • €5,95 (including BTW) for-non bottle packages of up to 1 kilogram
  • €7,95 (including BTW) for packages of up to 30 kilograms and/or up to 18 bottles.
  • €9,95 (including BTW) for the delivery of up to 4 gift sets and arrangements.
  • Free shipping for orders of over € 150,00 in the Netherlands
  • Shipping cost and delivery for other EU countries vary according to the country of destination. See rates here.

RETURNS

Would you like to return a product? You can! You have the right to cancel your  order within fourteen days of your purchase and without giving any reason (although we would appreciate it you let us know why so that we help you better next time). This period commences on the day following receipt of the product. During this period you will need to deal carefully with the product and the packaging.

If you use your right of withdrawal, you are responsible to package all parts of the product in question as reasonably possible or in its original condition and before returning it to us. To exercise this right, please send an email to us at  support@spanish.nl. In your email please include your first and last name, date of order, name of returned item, and let us know what is wrong with the item and if you wish to receive a replacement. Replacements will be sent to the customer free of charge.